Privacy policy

Privacy policy


1. information about the collection of personal data and contact details of the person responsible.
2. data collection when visiting our website
3. cookies
4. data processing for order processing
5. data processing when opening a customer account and for contract processing
6. contacting
7. use of your data for direct advertising
8. online marketing
9. tools and other
10. rights of the data subject
11. duration of storage of personal data

1. information about the collection of personal data and contact details of the
Responsible

1.1 Thank you for visiting our website. In the following, we would like to inform you about the handling of your
personal data when using our website. Personal data are
basically all data with which you can be personally identified.

1.2 The person responsible for the processing of data on our website within the meaning of the Data Protection
Basic Regulation (DSGVO) is:
Caviar Tresor Delikatessen GmbH & Co KG
Geschwister-Scholl-Straße 6
20251 Hamburg Germany
Tel.:04032591860
Fax:040/32591862
E-mail: kontakt@caviartresor.de
1.3 In order to protect the security of your data during transmission, we use state of the art
encryption methods (e.g. SSL or TSL) via HTTPS.

2 Data collection when visiting our website
Each time you visit our website, our system automatically collects data and information that your browser
to our server (so-called "server log files"). The following data, which is technically necessary for us, is
collected:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Operating system used
- Browser used
- IP address used (if applicable: in anonymized form)
The legal basis for the processing is Art. 6 (1) lit. f DSGVO due to our legitimate interest in
improving the stability and maintaining the functionality of our website. A transfer or other use of the
other use of the data does not take place. The temporary storage of the IP address by
the system is necessary to enable delivery of the website to the user's computer.
For this purpose, the user's IP address must remain stored for the duration of the session.
We reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.
illegal use. The data is deleted as soon as it is no longer required to achieve the purpose of its collection.
are no longer necessary for achieving the purpose of their collection. In the case of the collection of data for the provision of the website, this is
the case when the respective session has ended.
In the case of storage of data in log files, this is the case after seven days at the latest. A
storage beyond this is possible. In this case, the IP addresses of the users will be deleted or
alienated, so that an assignment of the calling client is no longer possible. The collection of data for the
website and the storage of the data in log files is absolutely necessary for the operation of the website.
is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

3. cookies
Our website uses cookies.
Cookies are text files that are stored on the user's terminal device. When a user calls up a website
website, a cookie may be stored on the user's operating system. Some functions of our
website cannot be offered without the use of cookies. For this it is necessary that the
browser is recognized even after a page change. The user data collected through technically
are not used to create user profiles. In the above-mentioned purposes also lie
our legitimate interest in the processing of the personal data according to Art. 6 para. 1 lit. f) DSGVO.
In addition, our website uses cookies that enable an analysis of the user's surfing behavior
(so-called third party cookies). More detailed information on the scope, purpose, legal basis and
objection options can be found in the respective sections of the respective chapter of this
data protection declaration.
You as a user have full control over the use of cookies. By changing the
settings in your Internet browser, you can disable, restrict or delete the transmission of cookies.
delete them. If you deactivate cookies for our website, it may no longer be possible to use all functions of the
of the website can be used to their full extent. You can prevent the transmission of Flash cookies by changing the settings of your
the settings of the Flash Player.
Help on the settings can be found in the respective help menu of your browser under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/de-de/guide/safari/sfri11471/mac
Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Some of the cookies used here are deleted after you close your browser (so-called session cookies).
cookies). Other cookies remain on your terminal device and enable us or our partner companies to recognize your browser on your next visit.
(third party cookies) to recognize your browser on your next visit (persistent cookies). If
cookies are set, they collect and process certain user information such as browser and location data as well as IP address data.
Browser and location data as well as IP address values. Persistent cookies are automatically deleted after a
deleted automatically after a specified period of time, which may vary depending on the cookie.

4. data processing for order processing

4.1 If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you
Provide your personal data, which we need to process your order. The data you
we process the data you provide in order to process your order.
In some cases, we work with external service providers to process your order. For this we must
pass on the personal data required for this purpose.
If we commission transport companies with the delivery of your goods, we will pass on your data required for the delivery of the goods to the respective transport company.
data required for the delivery of the goods to the respective transport company. For the processing of payments
we pass on your data within the scope of the necessity to the assigned credit institute. If we use
payment service providers, you will also be informed about this below.
The legal basis for the transfer of your data is Art. 6 para. 1 lit. b DSGVO.

4.2 In order to fulfill our contractual obligations, we work with external shipping partners. We
pass on your name as well as your delivery address (if necessary also further data) exclusively for the purposes of
delivery of the ordered goods in accordance with Art. 6 para. 1 lit. b DSGVO to a shipping
shipping partner selected by us.

4.3 Transfer of your personal data to shipping service providers
- DHL
If the goods are delivered to you by the transport service provider DHL (Deutsche Post AG, Charlesde-.
Gaulle-Strasse 20, 53113 Bonn, Germany), we will pass on your personal data for the purpose of delivery and to the extent
necessary according to Art. 6 para. 1 lit. b DSGVO only the name of the recipient and the delivery address to
DHL. Only if you have given your express consent in the ordering process, we will pass on your EMail-.
address in accordance with Art. 6 para. 1 lit. a DSGVO before the delivery of the goods for the purpose of coordinating
of a delivery date or for delivery notification to DHL. Your consent can be revoked at any time with
the aforementioned responsible person or the transport service provider DHL with effect for the future.
transport service provider DHL at any time with effect for the future.
- UPS
If the goods are delivered to you by the transport service provider UPS (United Parcel Service
Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany), we will disclose your personal data for the purpose of delivery and to the extent
and within the scope of necessity in accordance with Art. 6 Para. 1 lit. b DSGVO only the name of the recipient and the
delivery address to UPS. Only if you have given your express consent in the ordering process,
we will pass on your e-mail address in accordance with Art. 6 Para. 1 lit. a DSGVO prior to delivery of the goods for the purpose of
for the purpose of coordinating a delivery date or for delivery notification to UPS. Your consent can be
at any time with effect for the future vis-à-vis the above-mentioned responsible person or the
the transport service provider UPS.

4.4 Use of payment service providers
- Paypal
When selecting the payment method PayPal, credit card via PayPal, direct debit via PayPal or - if offered -.
"Purchase on account" or "Installment payment" via PayPal, the payment processing is carried out via PayPal
(Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").
referred to as" PayPal").
We pass on your personal data to PayPal in accordance with Art. 6 Para. 1 lit. b DSGVO within the scope of the
necessary to PayPal. PayPal reserves the right for the payment methods credit card via PayPal,
direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal.
Carrying out a credit check.
For this purpose, your payment data may be processed pursuant to Art. 6 para. 1 lit. f DSGVO on the basis of justified
PayPal's legitimate interest in determining your solvency to credit agencies. The
result of the credit check in relation to the statistical probability of non-payment is used by
PayPal for the purpose of deciding on the provision of the respective payment method.
The credit report may contain probability values (so-called score values). Insofar as score values are
the result of the credit report, they have their basis in a scientifically
recognized mathematical-statistical procedure. The calculation of the score values includes, but is not limited to
among other things, but not exclusively, address data.
What other data is collected by PayPal can be found in the respective privacy policy of PayPal.
of PayPal. This can be found at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal.
However, PayPal may still be entitled to process your personal data, if this is necessary for the
payment processing in accordance with the contract.
- SOFORT
If you choose the payment method "SOFORT", the payment will be processed by the payment service provider
SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter referred to as "SOFORT").
We disclose your personal data together with the information about your order pursuant to Art. 6 para.
1 lit. b DSGVO exclusively for the purpose of payment processing and only to the extent necessary.
to SOFORT.
Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm,
Sweden).
The privacy policy of SOFORT can be viewed here:
https://www.klarna.com/sofort/datenschutz

5. data processing when opening a customer account and for contract processing
If you open a customer account with us, personal data will be collected and processed in accordance with Art. 6 para. 1 lit. b DGSVO.
personal data is collected and processed. The scope of the data can be seen from the input form
apparent. The data you enter will be stored and used by us to process the contract.
used.
You can delete your customer account at any time. This can be done by sending a message to the address of the
Responsible or, if offered, directly in the customer account. In that case we will also delete your data
with regard to tax and commercial law retention periods and delete them after expiry of these periods.
deleted. This can only be prevented by your consent to permanent storage or a legally permitted further use of data on our part.
use of data on our part.

6. contacting
If you contact us via the contact form, the data entered in the input mask will be transmitted to us and stored.
will be transmitted to us and stored. The collected data can be found in the respective input mask. At
contact by e-mail, only the data you enter there will be transmitted to us.
transmitted.
The data is used exclusively for processing the conversation and your request.
The legal basis for the processing of the data, if the user has given his consent, is Art. 6 para. 1 lit.
a) DSGVO. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para.
is Art. 6 para. 1 lit. f) DSGVO. If the e-mail contact aims at the conclusion of a contract,
then the additional legal basis for the processing is Art. 6 para. 1 lit. b) DSGVO. The data will be deleted
as soon as they are no longer required to achieve the purpose for which they were collected and provided that there is no
legal obligations to retain data exist to the contrary. For the personal data from the input mask
of the contact form and those sent by e-mail, this is the case when the respective conversation with the
conversation with the user has ended. The conversation is terminated when it can be inferred from the circumstances that the
circumstances that the matter in question has been conclusively clarified. The user has at any time the
revoke his consent to the processing of personal data at any time. If the user
contact us by e-mail, he may at any time object to the storage of his personal data.
object. In such a case, the conversation cannot be continued.

7. use of your data for direct advertising

7.1 Newsletter
On our website there is the possibility to subscribe to a free newsletter. In this case, the data
the registration for the newsletter, the data from the input mask will be transmitted to us. Mandatory data is only
Your email address. If you make further voluntary entries, these will only be used for the personal address.
used.
The legal basis for the processing of your data after registration for the newsletter is, in the case of a
consent of the user is Art. 6 para. 1 lit. a DSGVO. We obtain this consent by sending you a confirmation email after the
Newsletter, you will receive a confirmation email containing a confirmation link. If you click on this link
you also give your consent to receive the newsletter.
When you send the registration for the newsletter, we store your IP address and the date and
time of the registration. This storage serves to be able to trace a possible misuse of your e-mail address.
to be able to trace.
We use the data collected by us when registering for the newsletter exclusively for the purpose of the
newsletter dispatch.
You can cancel your subscription to the newsletter at any time. For this purpose, you will find a
newsletter contains a corresponding link. This also allows you to revoke your consent for the
storage of personal data collected during the registration process.

7.2 Newsletter for existing customers
If you purchase goods or services on our website and provide us with your e-mail address, this may be
this may subsequently be used by us to send you a newsletter. In such a
In such a case, the newsletter will only be used for direct advertising for our own similar goods or services.
services will be sent.
The legal basis for the dispatch of the newsletter as a result of the sale of goods or services is § 7
Paragraph 3 UWG as well as Art. 6 Paragraph 1 lit. f DSGVO. In this respect, the data processing is carried out solely on the basis of our
legitimate interest in personalized direct advertising.
If you have already objected to the use of your email address for direct marketing purposes, you will not receive this newsletter.
you will not receive this newsletter. However, you also have the option of objecting at a later date and at any time
against the use of your email address for the purpose stated here. advertising purpose at any time with effect for the
After receipt of your objection, the use of your email address for advertising purposes will be stopped.
use of your email address for advertising purposes will be discontinued immediately.

7.3 MailChimp
We send our newsletter via The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon.
Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/; hereinafter referred to as "Mailchimp").
We disclose your data entered during the registration for the newsletter pursuant to Art. 6 para. 1 lit. f DSGVO
in order to protect our legitimate interest in using an effective, secure and user-friendly newsletter system.
user-friendly newsletter system to Mailchimp.
MailChimp uses this data to send the newsletter to you on our behalf.
A separate use of your data for the purpose of contacting you or a transfer to third parties by
Mailchimp does not take place.
As a rule, your data is transferred to a MailChimp server in the USA and stored there.
To protect your data in the USA, a data processing agreement has been concluded with MailChimp on the basis of the
Standard Contractual Clauses of the European Commission. This data processing contract can be viewed at
the following internet address:
http://mailchimp.com/legal/forms/data-processing-agreement/.
The privacy policy of MailChimp can be viewed here:
https://mailchimp.com/legal/privacy/

7.4 Advertising by mail
If you have placed an order with us and have left your first and last name, your postal address and possibly other
personal data, we reserve the right to protect our legitimate interest in personalized direct
personalized direct advertising in accordance with Art. 6 Para. 1 lit. f DSGVO to store this data and to send you our offers by mail.
to send you our offers by mail.
You may object to the storage and use of your data for this purpose at any time by sending a corresponding
message to the person responsible.

8. online marketing
Use of Google Ads conversion tracking
This website uses the online advertising program "Google Ads" and, within the framework of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House.
Tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").
This involves the use of advertising media (so-called Google Adwords) on external websites to advertise for our
offers on external websites. Our legitimate interest lies in the display of advertising that is of interest to you
and in achieving a fair calculation of advertising costs. The legal basis is Art. 6 para. 1 lit. f DSGVO.
Google Ads uses cookies for conversion tracking, which are set when you click on an AdWords ad placed by Google.
AdWords ad placed by Google.
These cookies usually lose their validity after 30 days and do not serve to identify you personally.
identification. Each Google Ads customer receives a different cookie, so cookies cannot be traced across the
Ads customers' websites.
The information obtained in this way is used to generate conversion statistics for Ads customers about the total number of
the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag.
tagged page.
This does not allow you to be personally identified.
If you would like to prevent the tracking, you can deactivate the Google conversion tracking cookie via your
Internet browser under user settings.
Here you can find information about Google's privacy policy:
http://www.google.de/policies/privacy/You can permanently disable the conversion cookies by setting your browser accordingly
or download and install the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=de
In this case, certain functions of this website may not be available or may only be available to a limited extent.
be used.

9. tools and other
Google Maps
We use "Google Maps" (API) from Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5,
Ireland ("Google").
Google Maps is used to display interactive maps and to create directions. Through
the use of Google Maps, information about the use of this website, including your IP address and the
and the (start) address entered in the route planner function may be transmitted to Google.
be transmitted. When you call up a web page of our website that contains Google Maps, your browser establishes a direct connection with the servers of Google Maps.
establishes a direct connection with the Google servers. The map content is transmitted by Google directly to your
browser and integrated by it into the website. Therefore, we have no influence on the
extent of the data collected by Google in this way. According to our state of knowledge this is
at least the following data:
- Date and time of the visit to the website in question,
- Internet address or URL of the website called up,
- IP address, (start) address entered as part of route planning.
We have no influence on the further processing and use of the data by Google and can therefore assume no
therefore cannot assume any responsibility for this. If you are logged in to Google, your data will be directly assigned to your
Google account. If you do not want this assignment, you must log out of Google.
Google stores your data (including that of users who are not logged in) as usage profiles and evaluates them. A
Such an evaluation is carried out in particular in accordance with Art. 6 para. 1 lit.f DSGVO on the basis of the legitimate interests of
of Google in the insertion of personalized advertising, market research and / or tailored design of
of its website. You have the right to object to the creation of these user profiles, whereby you must assert this right with Google.
must assert this right with Google.
If you do not want Google to collect, process or use data about you via our website,
you can also deactivate JavaScript in your browser settings. In this case, however, you will not be able to use the
However, in this case you will not be able to use the map display. The purpose and scope of the data collection and the further processing and
use of the data by Google, as well as your rights in this respect and settings options for protecting your privacy.
your privacy can be found in the privacy policy of Google
(https://policies.google.com/privacy?hl=de).
The terms of use of Google can be accessed here:
http://www.google.de/intl/de/policies/terms/regional.html
the terms of use for Google Maps can be accessed here:
https://www.google.com/intl/de_US/help/terms_maps.html
Further information on data protection can be found here:
http://www.google.de/intl/de/policies/privacy/

10. rights of the data subject

10.1 The applicable data protection law grants you comprehensive data subject rights vis-à-vis the controller with regard to the
processing of your personal data (rights of access and intervention).
Intervention rights), about which we inform you below:
- Right to information pursuant to Art. 15 DSGVO:
You may request confirmation from the controller as to whether personal data,
concerning you are being processed by the controller. In addition, you have a right to
Information about the purpose, the categories of personal data, the recipients, the planned duration of the
storage and about the existence of further rights such as correction of the data or the existence
a right to complain to a supervisory authority, the origin of your data if it has not been collected by us, the existence of automated
collected, the existence of automated decision-making including profiling and, if applicable, meaningful
meaningful information about the logic involved and the scope and the intended effects of such processing affecting you.
intended effects of such processing, as well as your right to be informed about which
Guarantees pursuant to Art. 46 DSGVO exist when your data is transferred to third countries;
- Right to rectification pursuant to Art. 16 DSGVO:
You have a right to have the inaccurate data concerning you corrected without delay and/or to have the
completion of your incomplete data stored by us; the correction or completion must be
Completion must be made without undue delay.
- Right to restriction of processing pursuant to Art. 18 DSGVO:
You have the right to request the restriction of the processing of your personal data,
as long as the accuracy of your data, which you dispute, is being verified, if you refuse the deletion of your
data due to unlawful data processing and instead request the restriction of the processing of your
processing of your data, if you require your data for the assertion, exercise or
defense of legal claims after we no longer need this data after the purpose has been achieved, or if you object
or if you have lodged an objection on grounds relating to your particular situation, as long as it is not
it has not yet been determined whether our legitimate grounds prevail;
If the processing of personal data relating to you has been restricted, such data may be
- only with your consent or for the assertion, exercise or defense of legal claims or for the protection of your personal data.
defense of legal claims or to protect the rights of another natural or legal person or for
legal person, or for reasons of substantial public interest of the Union or of a
Member State. If the restriction of processing has been restricted, you will be
informed by the controller before the restriction is lifted.
- Right to erasure pursuant to Art. 17 DSGVO:
You have the right to request the immediate erasure of your personal data if the
requirements of Art. 17 (1) DSGVO are met. However, this right to erasure exists
in particular - not conclusively - if the processing is necessary for the exercise of the right to freedom of
freedom of expression and information, for compliance with a legal obligation, for reasons of public
public interest or for the assertion, exercise or defense of legal claims.
is necessary
- Right to information pursuant to Article 19 of the GDPR:
Provided that you have exercised your right to rectification, erasure or restriction of processing, the
controller is obliged to inform all recipients to whom your personal data have been disclosed of this
have been disclosed this rectification or erasure of the data or restriction of processing,
unless this is impossible or involves a disproportionate effort. You also have the
the right to be informed about these recipients.
- Right to data portability pursuant to Art. 20 DSGVO:
You have the right to receive your personal data disclosed to us in a structured, common and
machine-readable format, or to request that it be transferred to another controller, to the extent that this is technically
as far as this is technically possible;
- Right of revocation pursuant to Art. 7 (3) DSGVO:
You have the right to object at any time to the processing of personal data relating to you that has been
based on Art. 6 para. 1 lit. e) or f) DSGVO; this also applies to profiling based on
profiling based on these provisions.
You also have the right to revoke your declaration of consent under data protection law at any time with future effect.
revoke it in the future. The revocation of consent will not affect the lawfulness of the data protection
Consent until the revocation is not affected.
- Right to lodge a complaint pursuant to Art. 77 DSGVO:
Without prejudice to any other administrative or judicial remedy, you have the
right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence,
of your place of work or the place of the alleged infringement, if you consider that the
processing of personal data concerning you is in breach of the GDPR.

10.2 Right to object
You have the right to object to the processing of your data at any time with effect for the future if
we process your data on the basis of our overriding legitimate interest after weighing up your interests.
process your data.
If you exercise this right of objection, we will stop processing your data,
if it cannot be proven that there are overriding compelling reasons worthy of protection for the termination, or
if the further processing serves the exercise or defense of legal claims.

11 Duration of the storage of personal data
The duration of the storage of personal data depends in each case on statutory retention periods
depend on. After the expiry of these periods, we routinely delete the data if they are no longer required for the performance or initiation of the contract and/or are no longer necessary for the performance or initiation of the contract.
are no longer required for the fulfillment or initiation of the contract and/or there is no justified interest for us to continue storing the data.